BENGALURU · FULLTIME
Quality -Manager
Ernst Young
Bengaluru · onsite · Posted 5d ago
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Undisclosed10–15 yrsfulltimeBengaluru
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Section · 01
About this role
Job Summary
As a Manager in the Delivery Excellence team that supports the Business and Risk consulting service line, you will support the execution of delivery excellence initiatives that contribute to standardized delivery process across consulting engagements. You will work under the guidance of senior leaders to ensure delivery consistency and help improve client satisfaction through operational excellence.
Key Responsibilities - Support in developing Delivery Excellence frameworks for the service line
- Drives root cause analysis and work with both delivery team and onshore to identify and implement delivery process improvements.
- Apply standardized delivery processes and assist in tracking KPIs.
- Identify delivery risks and ensure compliance with governance frameworks.
- Conduct delivery reviews and document findings.
- Coordinate with delivery teams and support issue resolution.
- Participate in training and contribute to team knowledge sharing.
- Bachelors degree in Information Systems, Engineering, or related field.
- 10 15 years of experience in professional services delivery or consulting.
- Hands on experience to MS Excels (formula, VBA, charts), Power BI (Data visualization), MS-Power point, MS Visio
- Understanding of delivery processes and quality frameworks.
- Strong communication and analytical skills.
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Section · 02
Skills
analytical thinkingVisiorisk consultingVisualizationRoot Cause AnalysisVBACapital MarketsPower BiData VisualizationClient Satisfactioncompliance
Section · Company
About Ernst & Young
Ernst Young
Management Consulting
44k+
employees
2002
24 years old
Gurgaon / Gurugram, Haryana
India
₹15.3L PA avg
Avg at Ernst & Young
About
At EY, our purpose is Building a better working world. The insights and quality services we provide help build trust and confidence in the capital markets and in economies the world over.
Industries
Management Consulting
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