Quality Manager

Job Responsibilities

• Interpretation and implementation of quality assurance initiatives as per JCI/NABH standards
• Development and implementation of departmental policies and Procedures, as per JCI/NABH norms
• To ensure compliance and continual improvement by undertaking audits such as facility and documentation audits
• Adopting an approach to Quality improvement that includes planning the process for improvement, setting priorities for improvement, assessing Quality systematically, implementing improvement activities based on assessment, and maintaining achieved improvements
• Ensure ongoing documentation of mandatory requirements by JCI and NABH
• Reviews incoming incident reports for completion and accuracy and flags for follow up
• Ensure that meeting calendars of all committees are made and conducted
• To co-ordinate with head of quality to generate minutes of meeting and ensure closure
• To co-ordinate for internal audits for various departmentS
• Compile and analyze data of various KPIs
• Ensure compliance to medical records ongoing basis

• To co-ordinate with head of quality for implementation of various quality improvement tools such as RCA, FMEA, etc
• To have thorough understanding of standard operating procedures
• To keep track of all mandatory training related to quality and safety
• To facilitate annual mock drills
• Hazardous materials management and data management
• Coordinated and design various forms and formats
• Any other duties assigned by the reporting manager

Experience and industry preference

• JCI and or NABH accreditation survey experience as a core quality team member is required
• At least Five to Nine years of experience in a tertiary care hospital