Quality Manager

Job Description

Key Responsibilities

Quality System Management:

- Develop, implement, and maintain quality management systems (QMS) in compliance with industry standards (e.g., ISO 9001, IATF 16949, or other relevant certifications).

- Ensure adherence to customer-specific quality requirements and regulatory standards.

- Conduct internal audits and prepare for external audits to maintain certifications.

Process and Product Quality:

- Monitor and analyze production processes to identify areas for improvement and reduce

defects.

- Oversee incoming material inspections, in-process quality checks, and final product testing.

- Implement statistical process control (SPC) and other quality tools to maintain consistent product quality.

Team Leadership:

- Manage and mentor a team of quality engineers, inspectors, and technicians.

- Provide training on quality standards, procedures, and tools to plant personnel.

- Foster a culture of quality and accountability across the organization.

Problem Resolution:

- Lead root cause analysis and corrective action processes for quality issues using tools like 8D, 5-Why, or Fishbone diagrams.

- Collaborate with suppliers and customers to resolve quality-related concerns.

- Implement preventive measures to minimize recurrence of quality issues.

Customer and Supplier Interaction:

- Act as the primary point of contact for quality concerns.

- Work with suppliers to ensure incoming materials meet quality standards.

- Support new product launches by ensuring quality requirements are met during development and production.

Documentation and Reporting:

- Maintain accurate records of quality inspections, audits, and corrective actions.

- Prepare and present quality reports to plant leadership and corporate teams.

- Ensure compliance with documentation requirements for regulatory and customer audits.

Requirements

Education:

- Bachelors degree in engineering, manufacturing / Diploma in automobile / Mechanical.

Experience

- 7-10 years of experience in quality management within a manufacturing environment.

- 4+ years in a supervisory or managerial role.

- Experience with automotive industry-specific standards.

Skills

- Proficiency in root cause analysis and problem-solving methodologies.

- Excellent leadership, communication, and interpersonal skills.

- Ability to analyse data and use quality software (e.g., Minitab, SAP, or similar).

- Familiarity with lean manufacturing and continuous improvement principles.

Work Environment

- Primarily based in a manufacturing plant with exposure to production areas.

- May require occasional travel to supplier facilities, or corporate offices.

- The ability to work under pressure and manage multiple priorities in a fast-paced environment.