Quality Manager

Quality Manager

Location :Silvassa
Reports to Senior Director, Global Quality.

JOB SKILLS, EXPERIENCE, AND KNOWLEDGE REQUIREMENTS :
• Bachelors degree in Chemistry, Operations or other technical fields.

• Diploma in Quality Management and Paint Technology.

• Hands-on Quality experience of 10 years and above.

PRIMARY JOB DUTIES AND RESPONSIBILITIES :

• Overall responsibility of Quality function.

• Lead the Quality team at site.

• Approving Production Orders based on Order reports. Verified the same with latest operational guidelines.

• Checking shift-wise QA report & forwarding the same for Daily meeting.

• Verifying the Hold / Reject status of the material & updating the same on report.

• Ensuring ONLINE & OFFLINE inspection & testing is done on time by the team members.

• Ensuring timely submission of COA along with the material being dispatched.

• Customer complaints management Receiving complaints, Analyzing the Root cause with concern team & forwarding the CAPA ensuring the effective implementation

• Ensuring Training of Quality team members, as per identified training needs.

• Train & motivate the team members to identify the non-conforming products.

• Avoid customer complaints due to non-conforming material & due to incorrect COA

• To achieve the targets of KPI’s.

• Enforce the team to perform the task with zero EHS incidents / Accidents.

• To ensure customers satisfaction related to Quality of the product being supplied.

• To ensure all documents & records are updated needed to maintain Quality of the products.

• To communicate with marketing on customer complaints & other Quality related matters.

• To ensure that housekeeping is maintained as per GMP

• To ensure that all PPEs are used wherever required.

• To take care of significant Environmental Aspects mentioned in IER e.g. Disposal of methylene-soaked tissue paper waste & cotton waste, Consumption of paper etc.

• To improve the awareness of HIRA & to monitor the same during day-to-day working.

• To be an active participant to improve quality level and customer satisfaction of organization through Six sigma projects and continuous improvement activities.

• Maintain ISO standards documentation, conduct internal audits and successfully attend 2nd party and 3rd party audits.

• Develop/improve Lean culture inside organization and conduct continuous improvement activities.

• Improve safety level of organization through active participation in Safety trainings and activities.

• Provide training to people about ISO standards, Lean culture and six sigma methodologies to improve level of Quality, safety and environment.

• Periodically assessment of Quality, Safety and Environment management system through Internal audits to improve them continuously.