Quality Manager

Position: Quality Manager

Department: Quality
Location: Navi Mumbai
Experience: 610 Years

Qualification: B.E./B.Tech/Diploma in Electronics, Electrical, Mechanical, or related engineering field.

Key Responsibilities

• Manage overall Quality Assurance and Quality Control activities across incoming, in-process, and final inspection.
• Establish and maintain quality standards, procedures, and inspection systems.
• Monitor product quality and ensure compliance with customer and internal specifications.
• Handle Incoming Quality Inspection (IQC), In-Process Quality (IPQC), and Final Quality Inspection (FQC).
• Identify quality issues, conduct Root Cause Analysis (RCA), and implement Corrective and Preventive Actions (CAPA).
• Analyse customer complaints and coordinate with relevant departments for timely resolution.
• Manage rejection, rework, and defect analysis and drive continuous improvement.
• Develop and monitor Quality KPIs and prepare periodic quality reports.
• Conduct supplier quality evaluations and coordinate with Purchase for vendor quality improvement.
• Conduct internal process and product audits and ensure closure of audit observations.
• Ensure proper documentation and maintenance of quality records, inspection reports, NCRs, CAPA, and audit reports.
• Coordinate with Production, Purchase, Stores, Design, and R&D teams to resolve quality-related issues.
• Support implementation and maintenance of ISO 9001 Quality Management System.
• Train and guide quality inspectors and team members on quality standards and procedures.
• Drive continuous improvement, defect reduction, process control, and customer satisfaction.
• Ensure calibration and proper maintenance of inspection and measuring equipment.

Required Skills

• Strong knowledge of Quality Management Systems (QMS)
• Good understanding of RCA, CAPA, 7 QC Tools, 5 Why, Fishbone Analysis
• Knowledge of ISO 9001 and internal quality audits
• Experience in supplier and customer quality management
• Strong analytical and problem-solving skills
• Good knowledge of MS Excel and ERP systems
• Strong communication and coordination skills
• Ability to lead and manage a quality team

Preferred Industry Experience

Candidates from Electronics Manufacturing, Electrical Panels, Industrial Automation, HVAC&R, Refrigeration, Instrumentation, Industrial Controls, or Engineering Manufacturing industries would be preferred.