Quality Manager

Key Responsibilities

• Lead the Quality Assurance (QA) and Quality Control (QC) functions.
• Develop and implement quality systems, procedures, and standards.
• Ensure compliance with ISO 9001 and applicable industry/customer standards.
• Monitor manufacturing processes and identify quality issues.
• Analyze defects, customer complaints, and process deviations.
• Conduct Root Cause Analysis (RCA) and implement corrective/preventive actions (CAPA).
• Monitor PPM, rejection, rework, and customer complaint metrics.
• Conduct internal, external, supplier, and customer audits.
• Manage Supplier Quality and supplier performance improvement activities.
• Review inspection reports and ensure proper quality documentation.
• Establish and monitor KPIs and quality objectives.
• Implement continuous improvement initiatives using 8D, PDCA, Kaizen, and Six Sigma methodologies.
• Coordinate with Production, Engineering, Purchase, Maintenance, and other departments to resolve quality issues.