Quality Manager
Em Sol Co In · Bengaluru · onsite · Posted 71d ago
₹8.0L - ₹14.0L PA8–13 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Drive continuous improvement for TQ and Delivery
Manage Call Quality & Client related KPI's
Evaluate effectiveness of TQ interventions
Strengthen Training & Quality management processes / framework
Drive Process control & Compliance
transaction monitoring
Good working knowledge of T&TQ (Training & Transaction Quality) systems, tools and technologies
immediate joiner
Suvidha Mahajan
[email removed]
[phone removed]
Manage Call Quality & Client related KPI's
Evaluate effectiveness of TQ interventions
Strengthen Training & Quality management processes / framework
Drive Process control & Compliance
Required Candidate profile
Team handlingtransaction monitoring
Good working knowledge of T&TQ (Training & Transaction Quality) systems, tools and technologies
immediate joiner
Suvidha Mahajan
[email removed]
[phone removed]
Sourced from naukri
Skills
transaction monitoringFincrimeQuality Assurance