Quality Manager QMS, EHS, CIP & MR

Role & responsibilities

To lead and strengthen the company's Quality Management System, EHS, Continuous Improvement and Quality Assurance functions, ensuring consistent product quality, statutory compliance, customer satisfaction

and continual improvement across manufacturing operations.

Key Responsibilities

• Lead, implement and continuously improve the QMS as per ISO 9001 and applicable standards.

• Act as Management Representative (MR) and coordinate internal, customer, certification and surveillance

audits.

• Manage Quality Assurance & Quality Control across raw material, in-process and finished products.

• Monitor and improve key quality parameters including rejection, rework, customer complaints, PPM,

COPQ and first-pass yield.

• Lead RCA, 8D, CAPA, 5 Why, Fishbone and problem-solving activities.

• Handle customer complaints and ensure timely corrective and preventive actions.

• Establish and review SOPs, Work Instructions, Control Plans, Quality Standards and inspection

procedures.

• Drive CIP, Kaizen, 5S, Lean and cost/productivity improvement projects across the plant.

• Lead EHS initiatives, risk assessments, safety audits, incident investigations and compliance requirements.

• Ensure compliance with applicable environmental, safety and statutory requirements.

• Conduct and coordinate Management Review Meetings (MRM) and present QMS/EHS performance to

management.

• Define and monitor Quality & EHS KPIs and prepare periodic MIS reports.

• Coordinate with Production, R&D, Maintenance, SCM, Sales and other functions for quality and process

improvement.

• Develop, train and lead the Quality/QMS team and build a strong quality culture across the organization.

Qualification

• B.E./B.Tech./Diploma in Mechanical, Production, Polymer, Chemical or related Engineering.

• Certification in ISO 9001 Lead Auditor / Internal Auditor preferred.

• Additional knowledge/certification in ISO 14001, ISO 45001, Lean/Six Sigma will be an advantage.

Experience

8-12 years of relevant experience in Quality/QMS in a manufacturing environment, preferably in Plastic,

Polymer, PVC, Extrusion, Injection Moulding or similar process industries.

Key Skills

• QMS & ISO 9001

• EHS / IMS

• Internal & External Audits

• CAPA / RCA / 8D

• Customer Complaint Management

• Process & Product Quality

• Quality KPI / MIS

• Lean Manufacturing / Kaizen / 5S / CIP

• SOP & Documentation

• Team Leadership

• Strong analytical and problem-solving skills

• Good communication and cross-functional coordination

Preferred candidate profile

Candidate should have hands-on experience in manufacturing quality, be capable of independently handling QMS/MR responsibilities and audits, and have a strong track record of quality improvement, EHS compliance and continuous improvement initiatives