Quality Manager - Nexa
Premsons Motor Udyog Pvt Ltd · Ranchi · onsite · Posted 22d ago
₹2.0L - ₹3.5L PA2–6 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Manage customer experience and quality standards across Nexa sales operations. Monitor CSI/NPS, customer feedback, process compliance and escalations, conduct audits, identify gaps and drive corrective actions for improved customer satisfaction.
Required Candidate profile
Looking for an automobile professional with experience in customer experience, CSI/NPS, quality audits, process compliance, escalation handling, CRM/DMS and customer satisfaction.Sourced from naukri
Skills
Quality MonitoringDealer ProcessSales Process Auditcustomer satisfactionPeople Management Skillsconflict managementcustomer feedbackSOP complianceTeam HandlingCustomer Complaint ResolutionNPScsiMIS Reportingquality managementEscalation Management
About Premsons Motor Udyog
Premsons Motor Udyog Pvt Ltd
Auto Components
2.5k+
employees
1996
30 years old
Ranchi, Jharkhand
India
₹4.2L PA avg
Avg at Premsons Motor Udyog
₹2L – ₹3.5L PA
This role
About
Premsons Motor Udyog operates in the automotive sector, recognized for its marketing excellence and consumer engagement across multiple years.
Industries
Auto ComponentsAutomobileManufacturing
Employee ratings
10 reviews
3.4/ 5
Culture
3.1
Career growth
2.9
Work-life
3.7
Employees rate it well for
Skill Development34Overall Company34
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