Quality Head

Job Description
Position
Head Quality Assurance (Power Systems | 220 kV Substation & Switchyard) & Solar EPC Landbased 100MW
Department
Quality Assurance (QA) & Quality Control
Reporting To
Director Projects / Head Operations
Job Summary
The Head Quality Assurance is responsible for developing, implementing, and maintaining the Quality Management System (QMS) for EPC projects involving 220 kV substations, switchyards, and associated power system infrastructure. The role ensures that all project processes comply with ISO 9001, client specifications, statutory regulations, and international standards through effective quality planning, process governance, audits, risk management, and continuous improvement initiatives.
Key Responsibilities
Quality Management System (QMS)

• Develop, implement, and continually improve the organization's Quality Management System (QMS) in accordance with ISO 9001.
• Establish quality policies, objectives, procedures, and work instructions for power system EPC projects.
• Ensure standardization of quality processes across multiple project sites.
• Monitor compliance with organizational quality objectives and project quality plans.

Quality Planning

• Prepare and approve Project Quality Plans (PQPs), Quality Assurance Plans (QAPs), Inspection & Test Plans (ITPs), Method Statements, and Quality Control Procedures.
• Review project specifications, contractual quality requirements, and technical standards before project execution.
• Ensure quality requirements are integrated during engineering, procurement, construction, testing, and commissioning.

Process Assurance

• Ensure compliance with approved processes throughout engineering, procurement, manufacturing, installation, testing, and commissioning.
• Identify process gaps and implement preventive actions to minimize quality risks.
• Drive a preventive quality culture with a focus on "Right First Time" execution.

Audits & Compliance

• Plan and conduct internal quality audits across corporate offices, manufacturing facilities, and project sites.
• Coordinate external audits by clients, certification bodies, and regulatory agencies.
• Monitor closure of audit findings, Non-Conformance Reports (NCRs), and Corrective and Preventive Actions (CAPA).
• Ensure compliance with client specifications, ISO standards, CEA regulations, IEC, IEEE, IS, and applicable statutory requirements.

Vendor Quality Assurance

• Develop vendor qualification and quality assessment criteria.
• Evaluate supplier quality systems and conduct vendor audits.
• Monitor vendor performance and ensure compliance with approved quality standards.
• Review manufacturing quality documentation and Factory Acceptance Test (FAT) records.

Risk Management & Continuous Improvement

• Lead Root Cause Analysis (RCA) for recurring quality issues.
• Implement CAPA and monitor effectiveness.
• Develop quality improvement initiatives using Lean, Six Sigma, Kaizen, and risk-based thinking.
• Track quality KPIs and implement improvement plans.

Documentation & Governance

• Establish document control procedures for quality records.
• Review and approve quality manuals, SOPs, checklists, and technical procedures.
• Ensure complete traceability of quality records throughout the project lifecycle.
• Manage final quality dossiers and project handover documentation.

Training & Leadership

• Develop quality awareness programs across engineering, procurement, construction, and commissioning teams.
• Mentor QA engineers and quality professionals.
• Promote a culture of continual improvement and customer focus.
• Collaborate with cross-functional teams to strengthen process compliance and operational excellence.

Qualifications

• Bachelor's Degree in Electrical Engineering.
• ISO Lead Auditor certification is preferred.
• Certification in Six Sigma Green Belt/Black Belt or Lean methodologies is an added advantage.

Experience

• 1520 years of experience in Quality Assurance within the Power Transmission & Distribution sector.
• Minimum 8 years in a leadership role managing QA systems for EHV substations (220 kV and above), switchyards, and solar EPC landbased 100mw plus projects.
• Strong experience in establishing and maintaining ISO 9001-based QMS.
• Experience in client, third-party, and certification audits.

Technical Knowledge

• ISO 9001 Quality Management Systems
• EPC Quality Management
• Project Quality Plans (PQP)
• Quality Assurance Plans (QAP)
• Inspection & Test Plans (ITP)
• Risk-Based Thinking
• Root Cause Analysis (RCA)
• Corrective & Preventive Actions (CAPA)
• Vendor Quality Assurance
• Internal & External Audits
• Document Control Systems
• Process Standardization
• Continuous Improvement Methodologies

Standards & Regulations

• ISO 9001
• IEC Standards
• IEEE Standards
• Indian Standards (IS)
• CEA Regulations
• CBIP Guidelines
• Client-specific Quality Requirements

Key Competencies

• Quality Leadership
• Strategic Planning
• Process Governance
• Audit Management
• Risk Assessment
• Analytical and Problem-Solving Skills
• Stakeholder Management
• Change Management
• Team Development
• Continuous Improvement

Key Performance Indicators (KPIs)

• QMS compliance and audit scores
• Timely closure of NCRs and CAPA
• Reduction in quality-related project deviations
• Vendor quality performance
• Customer and client satisfaction
• Process compliance across projects
• Reduction in rework and quality costs
• On-time submission of quality documentation
• Continuous improvement initiatives implemented
• Successful surveillance and certification audits