Quality Head

Objectives:

The Head – Quality is responsible for leading the Quality function across the Automotive Division, ensuring compliance with OEM customer requirements, IATF 16949 standards, and TISAX information security requirements.

The role drives quality excellence, customer satisfaction, defect prevention, and continuous improvement across manufacturing, supplier quality, product development, and customer interface and ensures zero-defect culture, robust quality systems, and compliance with global automotive standards while supporting business growth and operational excellence.

Principal Duties:

Strategic Quality Leadership

 Develop and implement quality strategy aligned with organizational goals and OEM customer expectations.

 Establish world-class quality systems and processes for automotive pricision manufacturing/ machining Operations.

 Drive Zero Defect culture and Continuous Improvement initiatives across plants.

Quality Management System (QMS)

 Ensure effective implementation and compliance with IATF 16949 Quality Management System.

 Maintain and improve process documentation, SOPs, and quality procedures.

 Lead internal audits, management reviews, and certification audits.

Customer Quality Management

 Act as primary quality interface with OEM customers.

 Manage customer complaints and corrective actions.

 Ensure timely resolution of 8D reports, root cause analysis, and containment actions.

Supplier Quality Management

 Develop and maintain supplier quality assurance programs.

 Ensure supplier compliance with automotive quality standards and PPAP requirements.

 Lead supplier audits, improvement programs, and supplier development initiatives.

New Product Development Quality

 Support APQP, PPAP, FMEA, Control Plans, and Product Validation.

 Ensure quality involvement during new product development 

Product & Process Quality

 Ensure effective incoming, in-process, and final inspection systems.

 Monitor key quality indicators such as PPM, scrap, rework etc.

 Lead problem-solving initiatives and quality improvement projects.

Team Leadership

 Lead and develop the Quality team across plants.

 Build competency development programs for quality engineers and inspectors.

 Drive cross-functional collaboration with Production, Engineering, Supply Chain etc.

 Define clear roles, skill matrices, and development plans for team members.

 Conduct performance reviews, identify skill gaps, and support competency development.

 Promote cross-functional coordination and knowledge sharing across plants.

 Foster a culture of accountability, discipline, and continuous improvement.

Documentation & Compliance

 Ensure compliance with the Quality Management System (QMS) including IATF 16949, ISO 9001, and internal procedures related to supplier quality management.

 Maintain supplier quality documentation including supplier audit reports, PPAP approvals, corrective action reports, supplier performance records, and quality agreements.

 Participate in internal audits, customer audits, and certification audits, providing necessary documentation and support related to supplier quality processes.

 Ensure suppliers handling confidential product data, technical drawings, specifications, or OEM information comply with information security requirements including TISAX and company information security policies.

 Ensure secure handling, sharing, and protection of confidential information exchanged with suppliers and report any information security risks or incidents.

 Ensure supplier materials, processes, and documentation comply with product safety requirements, environmental regulations, and safety standards, including applicable regulatory requirements.

 Ensure compliance with all Safety, Health, and Environment (SHE) standards, PPE usage, and statutory norms while promoting a strong safety culture.

Authorities:

 Authority to stop production or dispatch in case of quality non-conformance.

 Approve quality procedures, standards, and inspection methods.

 Approve supplier qualification and disqualification.

 Represent the company during customer quality reviews and audits.

 Approve corrective and preventive actions related to quality failures.