Quality Executive
PCI India · Bhubaneswar · onsite · Posted 41d ago
Undisclosed2–3 yrsfulltimeSourced from
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About this role
Position
Function
Reports To
Location
Employment
Qualifications Experience
Core Competencies
Role Purpose
Key Responsibilities
Critical Role Principle - Independence of the Q-Team
Quality Monitoring Centre Inspection
Candidate Lifecycle Quality Verification
Training Quality Monitoring
MIS / ERP Data Verification
Placement Post-Placement Quality Verification
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Quality-Executive Project Deen Dayal Upadhyaya Grameen Kaushalya Yojana (DDU-GKY) 2.0
Function
Quality Assurance, Compliance, Monitoring Verification
Reports To
Project Head
Location
Bhubaneswar, Odisha
Employment
Project Based-On Roll
Qualifications Experience
- Graduate in any discipline; qualifications in Quality Management, Management, Social Work, Education, Skill Development, Statistics, IT/MIS or related fields are preferred.
- Recommended: 2-3 years of experience in quality assurance, monitoring evaluation, compliance, audits, training-centre inspection, skill development or programme monitoring.
- Experience in DDU-GKY, PMKVY, State Skill Development Mission, NSDC or similar government/CSR programmes is desirable.
- Working knowledge of MS Excel/Google Sheets, documentation, data verification and report preparation.
- Ability to travel extensively to training centres and field locations.
- Strong written and verbal communication skills.
Core Competencies
- Quality assurance and process compliance
- Inspection and audit techniques
- Evidence-based reporting
- Data validation and reconciliation
- Root-cause analysis and problem solving
- CAPA management
- Attention to detail
- Professional scepticism and objectivity
- Confidentiality and integrity
- Stakeholder communication
- Field inspection and documentation
- MS Excel / reporting tools
Role Purpose
The Q-Executive will support the independent Q-Team in monitoring the quality, compliance and implementation of DDU-GKY 2.0 projects. The role will conduct structured verification of mobilisation, candidate records, training delivery, attendance, infrastructure, assessment readiness, placement, post-placement support, documentation and MIS data; identify deviations and non-conformities; document evidence; and follow up corrective and preventive actions (CAPA).
Key Responsibilities
Critical Role Principle - Independence of the Q-Team
- The Q-Executive is part of the Q-Team and must function independently from the Operations Team.
- The Q-Executive must not be used interchangeably as a trainer, mobiliser, placement executive, MIS operator or Centre Operations staff when such deployment compromises Q-Team independence.
- Quality observations must be evidence-based, objective and documented.
- The Q-Executive verifies and reports; operational teams are responsible for implementing corrective actions.
- Any material conflict of interest or pressure to suppress/alter a quality observation must be escalated to the Q-Team Head.
Quality Monitoring Centre Inspection
- Conduct scheduled and surprise/need-based quality monitoring visits as authorised by the Q-Team Head.
- Use approved inspection checklists, SOPs, project requirements and quality standards.
- Verify physical implementation against approved project plans, records and system data.
- Inspect classrooms, laboratories/workshops, computer facilities, attendance systems, CCTV, safety arrangements, sanitation, welfare facilities and other prescribed infrastructure.
- Record observations with date, location, evidence, responsible function and severity/category.
- Immediately escalate critical safety, safeguarding, fraud or serious compliance concerns.
Candidate Lifecycle Quality Verification
- Verify sample candidate records from mobilisation through enrolment, training, assessment, certification, placement and post-placement tracking.
- Check whether candidate information and supporting documents are complete and internally consistent.
- Verify that candidates received appropriate information and counselling regarding training and employment.
- Check attendance, participation, training progress and intervention records.
- Conduct candidate interactions/feedback checks to validate actual service delivery against documented records.
- Identify anomalies such as duplicate records, unexplained attendance, unsupported placement claims or inconsistent candidate status.
Training Quality Monitoring
- Observe classroom and practical sessions against approved curriculum, lesson plans, training schedules and learning outcomes.
- Verify trainer deployment, trainer qualification/records and attendance as required.
- Check availability and usability of training equipment, tools, consumables and learning resources.
- Review learner participation, practical exposure, remedial training and formative assessment evidence.
- Document training-quality gaps and recommend corrective actions.
- Follow up previously identified observations to verify effective closure.
MIS / ERP Data Verification
- Cross-check selected ERP/MIS records against physical files, registers, attendance evidence and candidate interactions.
- Verify completeness, accuracy and timeliness of project data.
- Identify duplicate, inconsistent, missing or unsupported records.
- Review data trails relating to attendance, training, assessment, certification, placement and post-placement tracking.
- Record data-quality exceptions and communicate them to the Q-Team Head and relevant operational owner.
- Do not alter operational MIS records unless specifically authorised through the organisation s correction process.
Placement Post-Placement Quality Verification
- Verify placement records through prescribed documentary and sampling mechanisms.
- Check offer letters, joining evidence, employer details, salary/wage information and other applicable placement evidence.
- Conduct sample candidate/employer verification where authorised.
- Review post-placement tracking and retention-support records.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
auditsData VerificationProcess complianceCAPAmobilisationCSRGoogle Sheetsdeploymentinspection reportsERPQuality AssuranceCommunication SkillsoperationscomplianceexcelData ValidationCCTVquality management