Quality Engineer

The Quality Engineer is responsible for developing test scenarios and scripts from requirements and executing manual and automated test scenarios and scripts for system integration and/or User acceptance testing of banking platforms, in compliance with established controls and standards. The role collaborates with development teams to ensure quality deliverables, analyses test results, and provides actionable insights to stakeholders. The Quality Engineer also contributes to process improvement initiatives and maintains quality metrics, supporting the continuous improvement of testing practices within the organisation. At CIBC India, we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (including on-site and remote work) will be discussed at the time of your interview.

The candidate will have responsibilities across the following functions:

Testing Expertise:

• Participate in requirements and design reviews to provide feedback from a quality perspective.
• Design and manage end-to-end testing activities for various projects across the business.
• Develop and maintain test suites (manual/automated) and create test scripts using scripting languages.
• Execute test cases, document test results, raise defects, and collaborate with development teams for resolution.
• Analyse test results and provide actionable insights to stakeholders.
• Contribute to process improvement initiatives and quality metrics reporting.

Defect and Compliance Management:

• Manage defects throughout their lifecycle, ensuring timely resolution and documentation.
• Ensure adherence to QA/QE standards and support the implementation of new standards.

Project Coordination:

• Identify obstacles or risks that may impact a project's timeline or success and provide regular status updates.
• Ensure all test deliverables are received, approved, and aligned to project timelines, budgets, and goals.
• Maintain strong attention to detail and organisational skills.

Technical Leadership:

• Identify and implement automation, AI, or other emerging solutions to expedite testing and improve quality.
• Adopt automation frameworks and tools assigned.
• Provide input to team members/coordinators, including ongoing feedback, support, and mentorship.
• Proactively identify potential issues throughout all test phases and suggest improvements or enhancements.

Cross-Functional Relationship:

• Collaborates with software developers to build automated solutions and resolve defects.
• Works closely with business stakeholders and technology partners to ensure testing requirements are understood and met.
• Communicates with project managers and other cross-functional teams to provide updates and escalate issues as needed.

Compliance Requirements/Responsibilities:

• As an employee of CIBC, the incumbent must comply with all applicable CIBC and Line of Business policies, standards, guidelines, and controls.

Authorities/Decision Rights:

• As a key contributor to the business unit, this job has the authority to recommend changes to business processes in order to enhance operational efficiency and effectiveness.

Job Dimensions:

• Scope includes testing for multiple banking platforms and projects within the Core Banking and Payments Technology unit.
• Responsible for supporting quality assurance across various geographies and business lines as assigned.
• Provides advisory and support services to project teams and stakeholders to ensure quality standards are met.

Requirements:

• 3+ years of experience in a Quality Engineering or equivalent technical role, preferably within the banking sector.
• Good knowledge of QE Processes, Testing Life Cycle, SDLC, and Defect Management processes.
• Hands-on experience with test automation tools (e. g., Tosca DI, Selenium, Parasoft SOAtest, Postman, RestAssured, Cucumber) for testing REST and Web Services.
• Experience with Gen AI tools (GitHub Copilot).
• Preferred hands-on experience with Python, Java, ETL, DB, and SQL database skills.
• Understanding of debugging and analysing code logs and development techniques.
• Experience with test management tools (e. g., JIRA, HP ALM).