GURUGRAM · FULLTIME
Quality Coordinator
TP
Gurugram · onsite · Posted 56d ago
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Undisclosed2–7 yrsfulltimeGurugram
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Section · 01
About this role
Roles and Responsibility
Job Requirements
- Coordinate with teams to ensure high-quality service delivery and implement quality control processes.
- Develop and maintain quality standards and procedures to enhance customer satisfaction.
- Conduct regular audits to identify areas for improvement and provide feedback to team members.
- Collaborate with cross-functional teams to resolve quality-related issues and improve overall performance.
- Analyze data and metrics to measure quality and identify trends for improvement.
- Implement corrective actions to address quality concerns and prevent future occurrences.
Job Requirements
- Minimum 2 years of experience in a quality coordination or related field.
- Strong knowledge of quality control processes and principles.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and meet deadlines.
- Strong analytical and problem-solving skills.
- Experience with quality management tools and software is an asset.
Sourced from naukri
Section · 02
Skills
hrsdCustomer Experience ManagementQualityWorkforceExcellenceemployee satisfactionworkplaceaccommodationAssistancejob descriptionprovidingDomesticTalent AcquisitionTalent managementclient relationshipRecruitment