Quality Coordinator - Domestic
TP · Gurugram · onsite · Posted 50d ago
Undisclosed2–7 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
We are looking for a highly skilled and experienced Quality Coordinator to join our team in Domestic. The ideal candidate will have a strong background in quality assurance and excellent communication skills.
Roles and Responsibility
- Coordinate with cross-functional teams to ensure high-quality service delivery.
- Develop and implement quality control processes to enhance customer satisfaction.
- Conduct regular audits to identify areas for improvement and provide feedback to team members.
- Collaborate with the training team to develop and deliver quality training programs.
- Analyze data to identify trends and opportunities for quality improvement.
- Implement corrective actions to address quality issues and improve overall performance.
Job Requirements
- Minimum 2 years of experience in quality assurance or a related field.
- Strong knowledge of quality management principles and practices.
- Excellent communication, interpersonal, and problem-solving skills.
- Ability to work in a fast-paced environment and meet deadlines.
- Strong analytical and organizational skills with attention to detail.
- Experience with quality control processes and tools is an asset.
Sourced from naukri
Skills
customer satisfactionservice deliveryquality improvementCoordinatorQuality AssuranceQuality ControlCommunication Skillsquality management