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    Job · 12740028

    MattsenKumar logo

    Quality Consultant

    MattsenKumar · Gurugram · onsite · Posted 62d ago

    Not disclosed1–5 yrsfulltimeSourced fromFoundit

    About a minute. You'll make an account on the way through.

    About this role

    Key Responsibilities:

    • Need excellent communications for the interview process .
    • Need to listen and check the quality of the UK calls and the parameters of the customer care agents talking to the customers on those calls.
    • Ensure all processes align with company quality standards and procedures.

    Sourced from foundit

    Skills

    Testing AutomationRoot Cause AnalysisProcess ImprovementQuality Assurancedata analysis

    About Bill Gosling Outsourcing India

    MattsenKumar logo

    MattsenKumar

    3k+

    employees

    1955

    71 years old

    Gurgaon / Gurugram, Haryana

    India

    ₹3.4L PA avg

    Avg at Bill Gosling Outsourcing India

    About

    Specializes in global customer engagement solutions, enhancing client relationships through innovative outsourcing and service strategies across multiple regions.

    Industries

    BPO/KPOConsulting

    Employee ratings

    10 reviews

    3.5/ 5

    Culture

    3.3

    Career growth

    3.0

    Work-life

    3.3

    Employees rate it well for

    Company Culture35Work-Life Balance35

    Find them on

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    Quality Consultant · waiting for your command