Quality Auditing Specialist

Skill required: Banking Services - Core Banking


Designation: Quality Auditing Specialist


Qualifications:Any Graduation


Years of Experience:7 to 11 years

Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries.


What would you do We help clients address quality and productivity issues, keep pace with customer expectations, navigate regulatory and operational pressures and ensure business sustainability by transforming their banking operations into an agile, resilient operating model.Banking services refer to the various financial services provided by banks to their customers. It includes account opening, kyc, managing accounts, processing transactions, offering loans and credit cards and mortgages, providing investment products, insurance servies and facilitating payments. Banks aim to help individuals and businesses manage their finances efficiently and securely.Develop and deliver core banking solutions for the applications that process the essential functions of banks, including account management, interest calculations, cash deposits and withdrawals processing, customer management and product management.


What are we looking for Research, analyze, and review internal processes, and regulatory information, and utilize tools to deliver accurate reviews of critical Back Office functions Assess internal processes and make recommendations to streamline procedures to reduce risk and align with regulatory requirements Effectively document, report, and communicate audit findings and recommendations across multiple lines of business Identify opportunities for process improvement by conducting root cause testing of all compliance and business processes Collaborate and consult with leaders and executive management Review and analyze complaint data to gauge negative customer impact points within a process Assist the Quality Assurance program with risk-related activities- including but not limited to Dispute Arbitration, training, and scorecard development Proficient to expert-level understanding of Regulatory compliance parameters (Specifically pointed towards Reg E and Z) Experience in Business Operations, Quality Assurance, Leadership, or equivalent experience/training 1-3 years of experience in Audit, Quality, or Regulatory oversight review Understanding of Quality metrics Experience with both Google Suite and Microsoft Excel Ability to work independently and as part of a team Polished written and oral communication skills Strong analytical skills Organizational skills with the ability to prioritize and meet deadlines Ability to work in a fast-paced and rapid growth environment with constantly evolving practices Flexibility to adjust personal schedule to ensure adequate coverage is provided Strong analytical skills


Roles and Responsibilities:

In this role you are required to do analysis and solving of moderately complex problems

May create new solutions, leveraging and, where needed, adapting existing methods and procedures

The person would require understanding of the strategic direction set by senior management as it relates to team goals

Primary upward interaction is with direct supervisor

May interact with peers and/or management levels at a client and/or within Accenture

Guidance would be provided when determining methods and procedures on new assignments

Decisions made by you will often impact the team in which they reside

Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture

Please note that this role may require you to work in rotational shifts


Qualification Any Graduation