Quality Auditing Senior Analyst

Skill required: Talent & HR - Talent Management

Designation: Quality Auditing Senior Analyst

Qualifications:Any Graduation

Years of Experience:5 to 8 years
Language - Ability:English(Domestic) - Elementary
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song- all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com

What would you do?

The Quality Assurance (QA) Senior Analyst ensures training content uses correct, concise, and clear language and is consistent with prescribed guidelines and standards.

Talent HR process

Support workforce behavior in alignment with the organization s business strategy by designing, developing, implementing, and executing key HR processes:strategic planning; supply demand; hiring and sourcing; on-boarding and integration; training and development; objective-setting and performance management; and compensation and rewards.

What are we looking for?

Qualifications:

Education

Graduate in any discipline; prefer degree in English, Technical Writing, Communications, or related field or equivalent experience

Work Experience

5-7 years of working experience in copyediting, proofreading, or reviewing instructional material, preferably in the digital medium.


Roles and Responsibilities:

Review project deliverables to ensure:

Instructional quality meets defined objectives and product specifications, if applicable.

They are free of spellingorgrammaticalorpunctuation errors.

Conciseness and clarity.

Reduced repetition of information, unless specifically required by design, if applicable.

Compliance with agreed style guide and client standards (including toneorvoice).

Consistency (formatting, use of terms, and so on), if applicable.

Analyze deliverables to identify common errors and ways to minimize them.

Track and communicate errors in defined categories for each deliverable.

Provide feedback to stakeholders.

Work with the QA Lead to confirm that the appropriate style guide and client standards have been established for client projects.

Identify, track, and report on the quality status of client deliverables.

Provide reporting documents to the QA Lead as needed.

Work with the QA Lead in addressing barriers to quality development and coaching team members to address these gaps and improve quality.

Help in the creation of mentoring programs, as needed, to coach team members on improving writing quality.

Maintain a log of projects to ensure proper time tracking.

Qualification
Any Graduation