Quality Auditing Senior Analyst

Skill required: Capital Markets Services - Instrument Reference Data Management


Designation: Quality Auditing Senior Analyst


Qualifications:BCom


Years of Experience:5 to 8 years

Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries.


What would you do A Quality Auditor is responsible for independent quality assurance and audit of trade confirmation and settlement processes for equity and fixed income products. The role performs sample-based and targeted quality checks, validates adherence to SOPs, controls and regulatory requirements, and reports audit findings, error trends and risk themes to process and leadership stakeholders. The role acts as a subject matter expert on quality standards, reviewing complex or high-value transactions, driving root cause analysis of defects, and recommending preventive controls across the trade lifecycle. The role also acts as a go-to quality expert, coaching team members on audit observations, driving improvements and managing stakeholder relationships. Role Type: Quality Assurance / Audit this is a dedicated Quality Auditor (QA) position focused on independent review, monitoring and assurance of trade processing quality, rather than day-to-day production ownership.Quality Focus: The auditor is accountable for audit sampling and coverage targets, accuracy and defect scoring, error trend and RCA reporting, calibration of quality standards with operations teams, and timely publication of quality dashboards and audit reports.


What are we looking for

Preferably Graduate in MBA/ Commerce/ with good understanding on Investment Banking Operations domain

Good verbal and written communication

Good knowledge of Microsoft Office

Willing to work in night shifts (between 4pm IST to 2am IST) and 100% RTO

Willing to work in Indian HolidaysGood Verbal Communication SkillsGood Written CommunicationMS Office


Roles and Responsibilities:

Oversee confirmation and matching of equity and fixed income trades

Ensure timely affirmation with brokers and counterparties

Monitor and drive resolution of unmatched and disputed trades

Handle complex or high-value transactions requiring escalation

Provide guidance on complex transactions and exception scenarios

Allocate daily workload, monitor queues, and ensure SLA adherence

Review team output to ensure accuracy and quality standards

Provide guidance, coaching, and support to team members

Define and standardize SOPs, checklists, and control frameworks

Review and sign off on high-value or sensitive transactions

Drive root cause analysis (RCA) for errors and implement preventive controls

Ensure zero missed elections / financial impact incidents

Able to communicate the issues & escalate if needed

Perform assignments/tasks

Follow set procedures & ensure training completion on time

Should be a self-starter, team player, motivated and highly energized individual to compete the complexity of the process

Recognizes and/or articulates basic concepts, facts, methods, techniques in day-to-day work experiences

Applies detailed knowledge and skills to complex (or new) work situations in multiple settings


Qualification BCom