Quality Auditing Analyst

Skill required: Marketing Operations - Hyper Text Markup Language (HTML)

Designation: Quality Auditing Analyst

Qualifications:Any Graduation

Years of Experience:3 to 5 years

What would you do- The HTML Quality Analyst is responsible for ensuring the accuracy, functionality, and quality of HTML content used for Campaigns created in Marketing Automation platforms like Salesforce Marketing Cloud, Adobe etc. This role requires a strong understanding of HTML coding and email best practices, as well as the ability to troubleshoot and fix any rendering or display issues that may arise across different email clients and devices. The HTML Quality Analyst will work closely with the marketing, project manager, campaign developer and technical teams to ensure that all email campaigns are visually appealing, responsive, and comply with industry standards.

What are we looking for- Must Have Skills:

Proficiency in HTML: Strong knowledge of HTML coding, including the ability to hand-code responsive emails that render correctly on various devices and email clients.

Marketing platform experience: Experience in working with Braze, Salesforce Marketing Cloud (SFMC) or a similar marketing automation platform for building and deploying email campaigns.

Email Testing: Familiarity with email testing tools and techniques to identify and address rendering issues across different email clients and devices.

Quality Assurance: Excellent attention to detail and the ability to perform thorough quality checks on email content to ensure accuracy and functionality.

Problem-Solving: Strong troubleshooting skills to diagnose and resolve technical issues related to email rendering and coding.Good To Have Skills:

CSS and JavaScript: Basic knowledge of CSS (Cascading Style Sheets) and JavaScript for enhancing email templates with interactivity and dynamic elements along with knowledge of personalization scripting like AMPscripts, Server-side Java script, Liquid etc.

Email Design: Understanding of email design principles and the ability to create visually appealing and engaging email templates.

Marketing Automation: Familiarity with marketing automation concepts and strategies to optimize email campaigns and customer journeys.

Coding Best Practices: Knowledge of coding best practices, email deliverability, and anti-spam measures to ensure optimal email performance.

Roles and Responsibilities: HTML Coding:

Create, modify, and test HTML templates and email content in Marketing Automation platforms like Salesforce Marketing Cloud. Adobe etc. to ensure they display correctly and consistently across various email clients and devices.Quality Assurance:

Perform thorough quality checks on email templates, dynamic content, and landing pages to verify the accuracy of content, links, and dynamic personalization.Email Rendering:

Troubleshoot and fix rendering issues that may occur in different email clients (e.g., Outlook, Gmail, Apple Mail) and various devices (desktop, mobile, tablets)..Email Testing:

Conduct comprehensive testing of email campaigns, including A/B testing, to optimize deliverability and engagement.Compliance and Best Practices:

Ensure email campaigns adhere to email marketing best practices, data privacy regulations, and anti-spam laws.Collaboration:

Work closely with the project manager and development teams to implement email templates and troubleshoot technical issues.Documentation:

Maintain detailed documentation of email templates, coding guidelines, and QA processes to ensure consistency and knowledge sharing within the team.Continuous Improvement:

Stay up to date with the latest trends, technologies, and email marketing best practices to continually improve the quality and effectiveness of email campaigns.Work Orchestration and Data hygiene:

Fully understand ticketing/request management tool and accurately record updates, data points, timestamps etc. to provide seamless experience to both internal and external stakeholders.

Adhere to all Desktop Procedures (DTPs) / Standard Operating Procedures (SOP) along with checklist and other important process document to carry out all required tasks.

Complete all required reports so that accurate numbers are reported to both client and leadership.

Qualification Any Graduation