{"@context":"https://schema.org","@type":"JobPosting","title":"Quality Assurance Specialist","description":"

Job Title: Quality Assurance Specialist (Non-Voice US Healthcare)

Location: Bangalore
Shift: US Shift (Night Shift)
Process: US Healthcare – Non Voice

Job Summary:
We are looking for Quality Assurance Specialists to audit and ensure accuracy of healthcare operations processes. The role involves quality checks, compliance validation, and process improvement.

Key Responsibilities:

Perform quality audits on processed cases
Identify errors and ensure compliance with SLA & regulatory standards
Analyze data to highlight trends and improvement areas
Provide feedback and corrective action recommendations
Act as a subject matter expert for quality-related queries
Support process improvement initiatives

Required Skills:

Experience in QA/Audit roles in US Healthcare preferred
Strong analytical and problem-solving skills
Knowledge of compliance and quality frameworks
Excellent attention to detail
Good communication (written)

Eligibility:

Graduate
5+ years of experience in QA / Audit / Healthcare operations

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