Quality Assurance Specialist

Performs transaction-level audits across RCM functions to ensure quality, compliance, and process accuracy.

• Conduct QA reviews of assigned transactions such as billing, AR follow-up, or payment posting.
• Document audit findings and share feedback with team leads and associates.
• Collaborate with QA leadership to refine audit checklists and sampling methods.
• Support calibration sessions and continuous process improvement efforts.
• Maintain audit records for compliance and reporting purposes.
• Assist in developing corrective action plans for recurring errors.

• High School Diploma or GED.
• At least two to four (2-4) years of medical billing and claims resolution experience preferred
• AAHAM and/or HFMA certification preferred
• Experience with offshore engagement and collaboration desired