Quality Assurance Specialist IND [T500-27085]

About us: We are a highly successful 190-year-old, Fortune 500 commercial property insurance company of 6,000+ employees with a unique focus on science and risk engineering. Businesses worldwide trust our expertise to protect their assets, relying on our comprehensive risk assessments and robust, engineering-based insurance solutions to safeguard against fire, natural disasters, and other perils. Serving over a quarter of the Fortune 500 and major corporations globally, we deliver data-driven strategies that enhance resilience, ensure business continuity, and empower organizations to thrive. FM India is a strategic location for driving our global operational efficiency. Our presence in India allows us to leverage the country’s talented workforce and advance our capabilities to serve our clients better. We have diverse corporate functions that emphasize research, advanced technologies like AI and analytics, risk engineering, research, finance, marketing, HR, etc. working together to provide innovative solutions and nurture lasting relationships – from co-workers to clients.

Role Title: Quality Assurance Specialist IND Position Summary: Contributes directly to a project team or application support groups in the execution of effective Quality Assurance procedures and defect prevention/detection processes for corporate and client area information systems, across multiple computing environments. May lead the quality assurance effort as the sole QA staff member on a small project or may participate as part of a quality assurance team on a larger project. Reports on the quality of a product release to the project manager at any time identifying where the software meets or fails to meet the defined user requirements. May lead the defect triage on a small project or participate in this effort on a larger project. This is the second position in the Quality Assurance job family. The goal of this position is to support the delivery of a system that will address the organization’s business need or problem as defined in the requirements.

Job Responsibilities:

• Identifies detail business design requirements which need to be tested and determines what constitutes an appropriate test for these requirements. Identifies requirements that need clarification in order to develop an appropriate test. Obtains clarification from other project team roles.
• Develops and maintains specific test cases (i.e. test data, test processes, and test results) for component/assembly testing, integration testing, system testing, security and control testing, online help and user interface testing, and regression testing. Test cases need to be detailed such that they may be executed by other team members.
• Plans, tests, and reports the results of manual and automated functional testing; identifies and tracks defects and interacts with development staff to isolate and resolve; retests to confirm defects have been corrected. Validates functionality across system releases. Develops automated test scripts where appropriate.
• Promotes necessary level of communication among the project team to ensure QA efforts are visible and well understood. May be the communication person to business stakeholders on a small project.

Skill and Experience:

• 2 -3 years of experience required to perform essential job functions.
• Additional Experience Qualifier (optional): 2+ years of experience in systems quality environment or other applicable experience
• TECHNICAL KNOWLEDGE | Knowledge of the relevant technical computing environment(s), including operating system, database management system, application development framework. | Solid understanding of test case management tools, test case generation techniques, and problem tracking/reporting systems. | Solid understanding of current business processes in at least one functional business area.
• TECHNICAL SKILLS: | Demonstrated ability to analyze business requirements and understand business activity and information models in order to develop appropriate test plans. |Demonstrated ability to perform functional, integration, and regression testing and to accurately evaluate and document the results. | Some experience using automated testing tools and tracking systems.
• SOFT SKILLS: | Solid analytical ability and communication skills, strong judgment, and the ability to work effectively with business personnel and IS management and staff. | Demonstrated ability to work in a self-directed manner and take responsibility for results.

Must Have Skills:

• CI/CD pipeline awareness - Understand how builds, tests, and deployments flow through CI/CD pipelines, and know where automated quality and security checks fit into the process.
• Introductory security and DevSecOps concepts - Have baseline knowledge of common security issues (secrets exposure, dependency vulnerabilities, access control failures) and how security scanning tools surface issues during builds.
• AI assisted testing awareness - Use AI powered tools for test generation, test maintenance, log analysis, or flakiness detection, and understand their strengths, limitations, and the need for human validation.

Skills:

• QA automation *CI/CD pipelines (deployment pipelines) *DevSecOps and cybersecurity concepts
• Familiarity with AI-assisted testing-Nice to have

Education and Certifications:

• BS in Computer Science or related discipline or equivalent experience required

Work location: Bengaluru.