Quality Assurance, Monitoring & Testing Analyst 2

Quality Assurance, Monitoring & Testing Intermediate Analyst - C10

The Central Control Capabilities function is responsible for driving Monitoring & Testing (M&T) of key controls across the enterprise. The Control Assessment and Central Testing functions partner with the Control Owners and the In-business Control Teams to conduct all the M&T activities for the key controls in scope of the CTU - this includes the control design assessment (CDA), the development of tools for operational effectiveness monitoring (OEM) and operational effectiveness testing (OET), the assessment of the design of the OEM & OET tools (MDA & TDA), the execution to the OEM & OET activities, and the disposition of the exceptions identified through the M&T activities.

The Central Testing function is primarily based out of Citi Service Centers in India. It is structured along three verticals: (1) M&T Execution, (2) M&T Automation, and (3) Strategy & Governance. The identified candidate for this role will be part of the M&T Execution, Control & Monitoring Design Assessment team. Responsibilities: The primary function of this position is the timely execution of the Managers Control Assessment (MCA) program

Have a good understanding of the Risk & control framework and the underlying fundamentals on Risk Management

Perform control testing and involve in publication of test reports

Lead / participate in strategic initiatives viz. control performance enhancement, etc.

Involve in Control & Monitoring Design Assessment (CMDA) meetings and provide expertise/ guidance in drafting the procedures

Participate in meetings to analyze documentation and processes to ensure risks and control points are properly addressed

Pro-actively identify any monitoring breaks and suggest enhancements

Serve as partner to the onshore team & controls group and involve in Risk redesign or any other reengineering initiative

Ensure 100% delivery is achieved as per the agreed SLA

Manage a strong stakeholder connect through regular touchpoint meetings

Qualification: 5+ years of relevant experience in Operational Risk, etc.

Experience in working with the various risk and control systems and reporting requirements

Excellent verbal and written communication skills

Customer focused with excellent Interpersonal skills and ability to work well in a team environment collaborating across diverse groups

Demonstrated understanding of operational risk and gap identification Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements

Self-motivated and detail oriented

Exhibit problem-solving and decision-making skills

Job Family Group: Controls Governance & Oversight

Job Family: Quality Assurance, Monitoring & Testing

Time Type: Full time

Most Relevant Skills Analytical Thinking, Assurance Strategy, Constructive Debate, Controls Assessment, Controls Lifecycle, Digital Skills (Including AI), Policy, Procedure, and Regulation, Risk Remediation, Stakeholder Management.

Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.

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