Quality Assurance Manager

Role & responsibilities

Quality Management Systems-:

Establish, implement, maintain, and continuously improve the Company's Quality Management System (QMS). • Lead certification and surveillance activities for ISO 9001, AS9100D, ISO 14001, ISO 45001, and other applicable standards. • Develop quality policies, procedures, process maps, work instructions, and quality manuals. • Ensure organization-wide compliance with approved quality systems and processes. • Drive continual improvement initiatives and quality excellence programmes.

Certifications & Approvals -:

• Lead certification audits, surveillance audits, recertification audits, and customer assessments. • Coordinate all activities associated with AS9100D implementation and certification. • Manage registrations, approvals, and certifications from Classification Societies and Third-Party Inspection Agencies. • Coordinate approvals with IRS, ABS, BV, DNV, LR, RINA, and other relevant organizations. • Maintain certification records, compliance matrices, and audit closure reports.

Product Quality Assurance-:

Develop and approve Quality Assurance Plans (QAPs), Inspection Test Plans (ITPs), Manufacturing Quality Plans, and Inspection Procedures. • Define inspection stages, hold points, witness points, and acceptance criteria. • Establish product quality requirements for Naval, Aerospace, and Defence products. • Ensure compliance with contractual, customer, statutory, and regulatory requirements.

Supplier Quality Management-:

Establish supplier qualification, evaluation, and approval processes. • Conduct supplier audits and vendor quality assessments. • Develop supplier quality standards and performance monitoring mechanisms. • Drive supplier quality improvement and localization initiatives.

Audit & Compliance Management-:

Plan and conduct internal audits across all business functions. • Coordinate customer audits, regulatory inspections, and third-party assessments. • Manage non-conformance reporting (NCR), corrective actions, preventive actions (CAPA), and root cause analysis. • Ensure timely closure of audit observations and compliance findings.

Regulatory & Customer Interface-:

Act as the focal point for all quality-related interactions with customers, shipyards, certification agencies, and regulatory bodies. • Support DGQA, Naval Authorities, Defence Shipyards, and customer inspection activities. • Coordinate product certifications, type approvals, qualification approvals, and manufacturing approvals . • Ensure readiness for customer assessments and regulatory inspections.

Quality Documentation & Records-:Establish document control and records management systems. • Maintain quality records, inspection reports, audit reports, certificates, and compliance documentation. • Ensure traceability requirements are implemented and maintained. • Develop dashboards and management reports related to quality performance.

Training & Continuous Improvement-:

Conduct quality awareness and training programmes across the organization. • Promote a culture of quality, process discipline, and continuous improvement. • Support Lean Manufacturing, Six Sigma, and operational excellence initiatives. • Benchmark industry best practices and implement suitable quality improvements.