Quality Assurance Manager

Job Title: Quality Manager

Job Summary:

Responsible for leading Supplier Quality, Incoming Quality, Process Quality, Plant Quality,and Customer Quality functions for EV 3-Wheeler operations. Ensure implementation of quality systems,continuous improvement initiatives, supplier development, customer satisfaction, and compliance with ISO9001:2015 and IATF 16949 standards.

Key Responsibilities:

• Lead and manage the overall quality function across suppliers, manufacturing, and customer quality.
• Drive APQP, PPAP, PFMEA, Control Plans, SPC, and quality improvement initiatives.
• Conduct supplier audits, process audits, system audits, and internal quality audits.
• Develop and monitor quality KPIs, MIS reports, and corrective action plans.
• Handle customer complaints, warranty issues, and field failures through RCA, CAPA, and 8Dmethodologies.
• Establish and maintain quality processes, SOPs, work instructions, and inspection standards.
• Manage new product quality planning and change management activities (PCR, PCN, ECR, ECN).
• Monitor supplier performance and implement continuous improvement programs.
• Ensure compliance with ISO 9001:2015, IATF 16949, and organisational quality requirements.
• Collaborate with Production, SCM, R&D, and Service teams to improve product quality and customer satisfaction.

Qualification:

• B.E./B.Tech in Mechanical, Automobile, Electrical, or related discipline.
• Experience:
• 8–15 years of experience in Quality Management within Automobile, EV, or Manufacturing industries.
• Experience in EV 2-Wheeler/3-Wheeler manufacturing preferred.

Key Skills:

APQP, PPAP, PFMEA, SPC, MSA, 8D, RCA, CAPA, Supplier Quality, Customer Quality, Process Audits, ISO 9001:2015, IATF 16949, Team Management, Continuous Improvement.