Quality Assurance Engineer

ABOUT US

Augnito is the next gen Voice AI powering the healthcare industry. Augnito empowers medical professionals and streamlined clinical workflows with cloud-based, AI speech recognition that offers ergonomic data entry with 99% accuracy, without the need for voice profile training, from any device, anywhere.

From the outset, Augnito was built in close partnership with clinicians, using human-centered design, to create an AI natural language processing engine to fit your needs – not the other way around. As a result, Augnito offers excellent support for a wide variety of clinical vocabulary and workflows and can halve your clinical reporting and admin time, increase revenue, prevent physician burnout, eliminate transcription waiting delays, and enable you to focus your energy on patient care – not documentation. Augnito is currently deployed at 300+ hospitals and health systems and has a growing presence in 20+ countries, including the US, UK, and Canada

ABOUT THE ROLE

We are looking for a Quality Analyst to join our team and help with testing products to meet our organization's quality standards. Ideal candidate will have a strong understanding of manual testing methodologies and will be responsible to perform quality tests and validate test cases before products, software and systems are shipped to customers.

RESPONSIBILITIES

• Develop and execute detailed test plans and test cases to ensure the quality and reliability of our products.
• Collaborate with cross-functional teams, including software developers, product managers, and other QA engineers, to understand product requirements and identify potential areas of risk.
• Participate in requirements gathering and review sessions to ensure testability and clarity of requirements.
• Conduct thorough manual testing of desktop, web and mobile applications, APIs, and backend systems to identify defects, inconsistencies, and areas for improvement.
• Document test results, including defects and their severity, and track issues through resolution.
• Draft quality assurance policies and procedures.
• Investigate customer complaints and product issues.
• Stay up-to-date with industry best practices and emerging trends in quality assurance and healthcare technology.

QUALIFICATIONS

• Bachelor's degree in Computer Science, Engineering, or a related field.
• 2+ years of experience in manual quality assurance/testing.
• Strong understanding of software testing methodologies, tools, and techniques.
• Experience in creating test plans, test cases, and test scripts from requirements and technical specifications.
• Proficiency in using manual testing tools and techniques to identify defects and verify software functionality.
• Experience with test case management tools (e.g., Jira, TestRail, Xray).
• Excellent analytical and problem-solving skills with a keen attention to detail.
• Ability to work effectively both independently and collaboratively in a fast-paced environment.
• Excellent communication skills, with the ability to clearly articulate testing findings and recommendations.
• Experience working in an agile/scrum environment is a plus.