Quality Assurance Engineer Manager

Business Title: Principal Consultant- SAP QA

Effective Date: 1st Apr 2026

Global Job Title: Reports to (position): Project Manager-QA

Global Function: BT Global Department: BT

Role Purpose Statement (Write a brief statement regarding the objective of the position and why it exists):

This role requires to ensure seamless and efficient execution of SAP Automation Suite, by creating, maintaining, and executing automated scripts of existing and future SAP solutions. Collaborating with SAP functional teams to identify and resolve errors, updating scripts to reflect business process changes and enhancements, building competency in SAP & Non-SAP Automation, and generating reports for management and internal audit.

Main Accountabilities (List 6-8 major areas of responsibilities in order of importance, and purpose of these activities:

• Primarily focused on ensuring the development, maintenance & execution of SAP Automation Suite to support all SAP releases
• Work with various Bunge Operating Companies to create automated scripts of existing and future SAP solutions using Worksoft Certify 
• Creation of stand-alone Work soft scripts utilizing Work soft Capture scripts created by business users.
• Scheduling runs of automated scripts using Execution Manager.
• Identify and evaluate any errors that are created when existing scripts fail, reporting SNOW incidents, working with SAP functional teams for resolution and rerun for failed scripts
• Maintain automated scripts as business process changes occur, enhancements are created, new functionality is created or data changes are implemented. 
• Entering tickets with detailed description of errors encountered by automated scripting.
• Build competency and develop SAP & Non-SAP Automation competency using training models
• Provide support to intern/new MTs/Lateral Hire in area of expertise and address onboarding appropriately.
• Creation of reports for management/internal audit.
• Use of the Impact tool to analyze transports to SAP environments. 
• SAP performance tests using NeoLoad tool

Impact/Dimensions (Describe the strategic impact of the role / Using dollars and/or numbers, list the pertinent statistics of the position which clarify major areas of impact.  Examples are: # of employees supervised, annual budget, annual sales/revenue):

Work in global project from Mohali and save 25$-40$ per day 

Responsibility to close 300+ tickets Annually

Key Performance Indicators (KPIs) (Measurable outcomes that the position contributes to):

On time project delivery

Seamless daily support ops.

SLA Adherence

CSAT survey above 90%.

Major Opportunities and Decisions (Describe the more difficult and/or complex challenges or opportunities and decisions faced in doing work, improving processes or meeting customer needs.  Where must position focus to be successful?):

CI initiatives related to monitoring applications implemented in team.

Implement Additional Worksoft tools (Business Capture & Impact Analysis) to revamp SAP Automation practices.

Management/Leadership (Describe the level of management and leadership skills required for the role. Identify key specialties, technical and knowledge areas necessary to accomplish responsibilities and desired results):

• Excellent written and verbal communication skills in general
• Able to manage global stakeholders
• Strong interpersonal skills
• Detail-oriented person with problem-solving ability
• A go-to person that has the experience to solve tough problems
• Ability to express complex technical concepts in terms that are understandable to the business

Key Relationships, Stakeholders & Interfaces (External & Internal):

Business stakeholders, BBS Team and IT Global and Mohali Team

Knowledge and Technical Competencies (Identify knowledge and specific technical competencies to accomplish the desired end results.  Some examples are licenses & certifications and knowledge and abilities):

• Manual and automation skills with a minimum of 6-7 projects fully owned and worked in independent manner
• 7 years or more of experience in creating automated tests 
• 5 years or more of hands-on experience using Worksoft suite
• Basic working knowledge of SAP, with a focus on Global Trade Management
• Ability work in a Global Environment independently and within teams (on-site/remote)
• Functional and regression testing experience with good knowledge of understanding and deep-dive the applications
• Experience in monitoring applications and POC for Bunge ent apps across the globe

Education/Experience (Identify types and length of education and experience needed to acquire the necessary skills and knowledge to accomplish the desired end results.  Some examples are education & training, and years of experience):

B-Tech – IT with experience of 9 - 12 years