Quality Assurance Analyst
Accenture · Bengaluru · onsite · Posted 71d ago
Undisclosed3–5 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Skill required: Quality Checks - Operational Audit Compliance
Designation: Quality Assurance Analyst
Qualifications:Any Graduation
Years of Experience:3 to 5 years
What would you do You will be aligned with our Customer Support vertical and help us in managing and resolving customer queries, handling escalations and complaints from dissatisfied customers, and providing the best possible resolutions. You will also be responsible for closing fault and complaints within SLAs.
Quality control is a process by which entities review the quality of all factors involved in production.
The Operational Audit Compliance team focuses on auditing and managing the effective implementation and delivery of functional processes within operations to mitigate risks. The role may require you to have a good understanding of anti-corruption, BCM and infosec policies, records management, and contractor controls. The team is responsible for establishing processes to validate effectiveness and drive improvements wherever required.
What are we looking for Microsoft Excel
Microsoft PowerPoint
Adaptable and flexible
Agility for quick learning
Commitment to quality
Written and verbal communication
Ability to work well in a team
It would be value add if you are proficient in
Quality Auditing
Quality Management
Quality Analysis
Roles and Responsibilities: In this role, you are required to do analysis and solve lower-complexity problems
Your day-to-day interaction is with peers within Accenture before updating supervisors
In this role, you may have limited exposure to clients and/or Accenture management
You will be given moderate-level instructions on daily work tasks and detailed instructions on new assignments
The decisions you make impact your own work and may impact the work of others
You will be an individual contributor as part of a team, with a focused scope of work
Please note that this role may require you to work in rotational shifts
QualificationAny Graduation
Designation: Quality Assurance Analyst
Qualifications:Any Graduation
Years of Experience:3 to 5 years
Quality control is a process by which entities review the quality of all factors involved in production.
The Operational Audit Compliance team focuses on auditing and managing the effective implementation and delivery of functional processes within operations to mitigate risks. The role may require you to have a good understanding of anti-corruption, BCM and infosec policies, records management, and contractor controls. The team is responsible for establishing processes to validate effectiveness and drive improvements wherever required.
What are we looking for Microsoft Excel
Microsoft PowerPoint
Adaptable and flexible
Agility for quick learning
Commitment to quality
Written and verbal communication
Ability to work well in a team
It would be value add if you are proficient in
Quality Auditing
Quality Management
Quality Analysis
Roles and Responsibilities: In this role, you are required to do analysis and solve lower-complexity problems
Your day-to-day interaction is with peers within Accenture before updating supervisors
In this role, you may have limited exposure to clients and/or Accenture management
You will be given moderate-level instructions on daily work tasks and detailed instructions on new assignments
The decisions you make impact your own work and may impact the work of others
You will be an individual contributor as part of a team, with a focused scope of work
Please note that this role may require you to work in rotational shifts
QualificationAny Graduation
Sourced from naukri
Skills
Customer SupportAuditingoperational auditQuality AssuranceQuality Controloperationscompliancequality management
About Accenture
Accenture
IT Services & Consulting
350k+
employees
1989
37 years old
Dublin
Ireland
About
Accenture plc is an Irish-American, professional services company based in Dublin, specializing in information technology services and consulting.
Industries
IT Services & ConsultingAnalytics & KPOSoftware ProductManagement Consulting
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