Quality Analyst
Dignifyd Io · Gurugram · onsite · Posted 1d ago
₹2.5L - ₹4.5L PA1–4 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
1 yr experience in Quality Analysis (voice process).
Strong sales and call audit skill needed
Good knowledge of quality tools & reporting like Pareto & BQ management
Excellent English communication
Graduation mandatory
Track daily performance, find mistakes, and help low-performing teams improve.
Gurugram Sec 18
Work from Office
Immediate joiner preferred
Strong sales and call audit skill needed
Good knowledge of quality tools & reporting like Pareto & BQ management
Excellent English communication
Graduation mandatory
Required Candidate profile
Listen to call recordings, check quality, and guide agents.Track daily performance, find mistakes, and help low-performing teams improve.
Gurugram Sec 18
Work from Office
Immediate joiner preferred
Sourced from naukri
Skills
Call AuditQC ToolsQuality Tools7QcQuality AnalysisRoot Cause AnalysisFishboneControl ChartsQuality AuditPareto Analysisquality check