Quality Analyst

Hiring AR Quality Auditors
Please find the job description below.
The AR Caller - Quality Analyst plays a critical role in maintaining the quality of the Accounts Receivable calling process. The role involves monitoring and evaluating the calls made by AR callers, analyzing their performance, and providing feedback and training to ensure adherence to industry standards and regulations. Responsibilities.

• Monitor and evaluate AR callers' performance through call audits.
• Analyze call data to identify areas for improvement.
• Provide feedback and training to AR callers based on evaluation results.
• Develop and implement process improvements to enhance call efficiency.
• Ensure compliance with healthcare industry standards and regulations.
• Prepare reports on call quality and performance metrics.
• Collaborate with team leaders to address performance issues.

Qualifications

• Bachelor's degree in any field.
• Minimum 4 years of experience in AR calling worked on behalf of providers.
• Experience in quality analysis
• Strong understanding of healthcare industry standards and regulations.
• Excellent analytical and problem-solving skills.
• Effective communication and interpersonal skills.

Skills

• Call auditing
• Performance analysis
• Feedback and training
• Process improvement
• Compliance management
• Analytical skills
• Communication skills

Report preparation .
Interested candidates can walk-in to office on 16-Oct -26, to Primera Medical Technologies , Capital Park , 9th floor, Hitech city. or Please share your resume @[email removed] or whatsapp your cv to [phone removed]