MUMBAI · FULLTIME
Quality Analyst

Fatakpay Digital
Mumbai · onsite · Posted 3d ago
Sourced from
₹4.0L - ₹5.5L PA2–3 yrsfulltimeMumbai
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Section · 01
About this role
The Call Quality Analyst monitors and evaluates inbound and outbound calls to ensure compliance with company policies, procedures, and regulatory requirements, while improving call quality and customer interactions.
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Section · 02
Skills
Call MonitoringQuality Toolsdetail-orientedstrong analytical skillsStrong Interpersonal SkillsQuality Audit
Section · Company
About Fatakpay Digital

Fatakpay Digital
Financial Services
Mumbai
US
₹9.2L PA avg
Avg at Fatakpay Digital
₹4L – ₹5.5L PA
This role
About
FatakPay Digital Private Ltd is a digital-only lending platform that provides virtual credit cards. The solution offers a 100% digital and paperless way to transact with a 'scan now, pay later' facility and easy repayment options. The company emphasizes teamwork, design, creativity, and technology to build top-notch Financial Tech products.
Founded by a team of four IIT-B and Erasmus University alumni with over 70 years of combined experience in Tech and Finance, FatakPay aims to provide quick and convenient access to credit during financial emergencies. The platform guarantees a transparent transaction experience without interest fees or hidden charges.
Industries
CreditFinTechMobile AppsPayments
Employee ratings
10 reviews
3.2/ 5
Culture
2.8
Career growth
2.8
Work-life
2.9
Employees rate it well for
Compensation & Benefits33Job Security32
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