Quality Analyst
TP · Jaipur · onsite · Posted 56d ago
Undisclosed0–5 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
We are looking for a highly skilled and experienced Quality Analyst to join our team in Bengaluru. The ideal candidate will have 2-7 years of experience in quality analysis, with excellent communication and problem-solving skills.
Roles and Responsibility - Conduct thorough quality checks on products or services to ensure they meet the required standards.
- Identify and report defects or issues found during quality checks.
- Collaborate with cross-functional teams to implement corrective actions and improve product quality.
- Develop and maintain quality control processes and procedures.
- Analyze data and trends to identify areas for improvement in quality control.
- Implement process improvements to increase efficiency and effectiveness.
- Bachelor's degree in any field.
- Minimum 2 years of experience in quality analysis or a related field.
- Excellent communication and problem-solving skills.
- Ability to work in a fast-paced environment and meet deadlines.
- Strong attention to detail and analytical skills.
- Experience with quality management tools and software.
- Teleperformance is an Equal Opportunity Employer.
Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and work-at-home programs, ensure flexibility and broad reach. We emphasize the importance of our employees, fostering enduring relationships within our teams and communities.
Sourced from naukri
Skills
Customer Experience ManagementCustomer ExperienceQuality Analysisanalytical thinkingProduct qualityOmni ChannelQuality Controlquality managementQuality Analyst