TG
Quality Analyst
TELEPERFORMANCE GLOBAL BUSINESS PRIVATE LIMITED · Chennai · onsite · Posted 56d ago
Undisclosed0–5 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
We are looking for a highly skilled and experienced Quality Analyst to join our team in Bengaluru. The ideal candidate will have 2-5 years of experience in quality analysis, with excellent communication and problem-solving skills.
Roles and Responsibility - Conduct thorough quality checks on products or services to ensure they meet the required standards.
- Identify and report defects or issues found during quality checks.
- Collaborate with cross-functional teams to resolve quality-related issues.
- Develop and implement quality control processes to improve overall product quality.
- Analyze data to identify trends and areas for improvement in quality control.
- Provide training and guidance to junior team members on quality control procedures.
- Bachelor's degree in any discipline; relevant certifications are an asset.
- Proven experience in quality analysis with strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
- Strong attention to detail and ability to identify defects or issues quickly.
- Ability to work in a fast-paced environment with multiple priorities and deadlines.
- Experience with quality management software and tools is desirable.
Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. We emphasize the importance of our employees, fostering enduring relationships within our teams and communities. Our dedication to employee satisfaction distinguishes us from other companies. Join Teleperformance, where our world-class workforce and innovative solutions drive success. Experience a workplace that values your development, supports your goals, and celebrates your accomplishments.
If you have questions or need an accommodation for any disability during this application, please contact your local Teleperformance location for assistance.
Sourced from naukri
Skills
Customer Experience ManagementCustomer ExperienceQuality Analysisemployee satisfactionquality management softwareProduct qualityOmni ChannelQuality Controlquality managementQuality AnalystCommunication And Interpersonal Skills