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    Job · 12197073

    Home Credit Finance logo

    Quality Analyst

    Home Credit Finance · Remote · remote · Posted 64d ago

    ₹2.5L - ₹3.0L PA1–3 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    Designation - Quality Analyst

    Function - Operations

    Location - Ludhiana

    CTC- 24,000/-

    Experience- min 1 year

    Work Mode- Field Job (Remote)


    • Call Audits on a daily/weekly basis
    • Feedback to Operators/Field executives
    • Highlight process gaps and share corrective inputs/results
    • Contribute to process improvements
    • Publish the reports on a timely basis and as per the agreed TAT
    • Participate in calibration & ensure that the variance remains under control/within the limit.
    • Take briefings regularly based on audit findings
    • Work on bottom quartiles in the process


    Sourced from naukri

    Skills

    Call AuditCall MonitoringCall QualityCall CalibrationFeedbackQuality Audit

    About Home Credit Finance

    Home Credit Finance logo

    Home Credit Finance

    NBFC

    5k+

    employees

    2012

    14 years old

    Gurugram

    India

    ₹2.8L PA avg

    Avg at Home Credit Finance

    ₹2.5L – ₹3L PA

    This role

    About

    Home Credit offers a consumer durable loan in India at best interest rates. Buy mobile phones and home appliances on emis with instant approval.

    Industries

    NBFC

    Employee ratings

    10 reviews

    4.0/ 5

    Culture

    3.6

    Career growth

    2.9

    Work-life

    3.8

    Employees rate it well for

    Work-Life Balance40Overall Company40

    Find them on

    WebsiteLinkedInAmbitionBox reviews

    Quality Analyst · waiting for your command