Quality Analyst
Omne Jobgiants · Pune · onsite · Posted 67d ago
₹4.8L - ₹5.5L PA2–6 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Responsibilities:
* Conduct call audits, analyze quality & provide feedback.
* Ensure compliance with quality standards through monitoring & calibration.
* Monitor calls, identify issues & improve CSAT.
Seller support experience is Mandatory.
Perks and benefits
Provident fundSourced from naukri
Skills
Call AuditCall MonitoringCall QualityQuality MonitoringCall CalibrationCSATQuality AnalysisEnglishSeller SupportFeedbackQuality Audit