Quality Analyst
Omne Jobgiants · Pune · onsite · Posted 68d ago
₹4.8L - ₹5.5L PA2–6 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Responsibilities:
* Conduct call audits & quality monitoring
* Provide feedback & CSAT analysis
* Seller Support performance improvement
* Calibrate calls with team members
* Ensure call compliance & customer satisfaction
Perks and benefits
Provident fundSourced from naukri
Skills
Call AuditCall MonitoringCall QualityQuality MonitoringCall CalibrationCSATQuality AnalysisEnglishSeller SupportFeedbackQuality Audit