Quality Analyst
Primaomega Marketing · Kolkata · onsite · Posted 69d ago
₹3.0L - ₹3.6L PA1–5 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Responsibilities:
* Conduct call audits with quality tools
* Provide feedback on calls
* Monitor call quality
* Analyze call data for improvement opportunities
* Ensure compliance with industry standards
Perks and benefits
Office cab/shuttleSourced from naukri
Skills
Call AuditCall MonitoringCall QualityQuality MonitoringQuality ToolsQuality AnalysisEnglishFeedbackQuality Auditquality check