Quality Analyst

Responsibilities

• Conduct quality and process audits to ensure compliance with quality standards and project guidelines.
• Analyze audit findings, identify error trends, and perform Root Cause Analysis (RCA).
• Provide constructive feedback, conduct refresher training sessions, and support new team members during the ramp-up phase.
• Prepare and share daily, weekly, and monthly audit reports, dashboards, and quality metrics.
• Collaborate with Operations teams to drive corrective actions and process improvement initiatives.
• Support project transitions and continuous improvement programs.
• Ensure adherence to client policies, HIPAA regulations, and data confidentiality requirements.

Requirements

• Minimum 2 years of experience as a Quality Analyst in AR is mandatory.
• Strong analytical, data interpretation, and Root Cause Analysis (RCA) skills.
• Proficiency in MS Excel and other MS Office applications.
• Excellent communication, typing, and keyboarding skills.
• Ability to work effectively as a team player and adapt to different shifts and teams.
• Highly disciplined, detail-oriented, and process-driven professional.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.