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    Job · 19239707

    American Express Global Business Travel logo

    Quality Analyst SDET (UI + API Automation)

    American Express Global Business Travel · Bengaluru · onsite · Posted 26d ago

    Not disclosed2–4 yrsfulltimeSourced fromFoundit

    About a minute. You'll make an account on the way through.

    About this role

    We are seeking a Senior Quality Analyst - SDET with approximately 2+ years of QA experience, including at least 2+ years of strong hands-on automation experience in Selenium and REST API automation. The ideal candidate will design and maintain scalable automation frameworks for both UI and API layers, integrate automation into CI/CD pipelines, and drive quality engineering best practices in Agile environments.

    What You'll Do

    Test Strategy & Planning

    • Define overall test strategy across functional, UI automation, API automation, regression, and integration testing.
    • Develop release-level test plans and quality gates.
    • Define entry/exit criteria and automation roadmap.
    • Ensure alignment with Agile/Scrum methodology.

    Automation Governance

    • Oversee Selenium automation framework health.
    • Improve automation coverage and reduce manual regression.
    • Ensure REST API automation coverage.
    • Integrate automation suites into CI/CD pipelines.
    • Reduce flaky tests and improve test stability.

    Functional & Domain Oversight

    • Ensure complete test coverage for complex workflows and integration flows.
    • Support SIT, UAT, and production validation.
    • Maintain strong requirement-to-test traceability (RTM).

    Defect & Risk Management

    • Lead defect triage meetings.
    • Analyze defect trends and identify systemic issues.
    • Ensure minimal production defect leakage.
    • Define risk mitigation strategies for high-impact releases.

    Stakeholder Communication

    • Act as primary QA point of contact for Product, BA, and Engineering teams.
    • Provide quality metrics and dashboard reporting.
    • Present automation progress and release readiness.
    • Collaborate with DevOps for CI/CD optimization.

    TMC / Travel Domain Advantage

    • Experience in Travel Management Company (TMC) environments.
    • Understanding of booking lifecycle platforms and mid-office/back-office systems.
    • Knowledge of ticketing, exchanges, refunds workflows.
    • Experience with reconciliation and financial validations.
    • Familiarity with GDS integrations (Amadeus, Sabre, Travelport).

    What We're Looking For

    Automation & Technical

    • Strong knowledge of Selenium WebDriver.
    • REST API automation experience (REST Assured preferred).
    • Framework design experience.
    • CI/CD integration (Jenkins / Azure DevOps).
    • SQL for backend validation.
    • Experience with JIRA & Confluence.

    Leadership & Soft Skills

    • Strong planning and coordination ability.
    • Excellent stakeholder communication.
    • Ability to manage parallel releases.
    • Risk identification and mitigation mindset.

    Experience Requirements

    • 3+ years total QA experience.
    • 2+ years of hands-on automation experience.
    • Experience in enterprise or product-based environments.
    • TMC / Travel domain experience preferred.
    • Must be willing and able to work in 2nd shifts (3:00 PM IST to 12:00 AM IST) and occasional weekends as required.
    • Must be willing to work from the Bangalore office location minimum 3 days in a week.

    Success Metrics

    • Increased automation coverage (%).
    • Reduced regression cycle time.
    • Low production defect leakage.
    • On-time release readiness.
    • Improved team productivity.
    • Stable CI/CD test execution.

    Sourced from foundit

    Skills

    ConfluenceRest Api AutomationCI/CD IntegrationJira AtlassianSQLSelenium

    About American Express Global Business Travel

    American Express Global Business Travel logo

    American Express Global Business Travel

    Travel & Tourism

    2.0k+

    employees

    2016

    10 years old

    Bengaluru/Bangalore, Karnataka

    India

    About

    American Express GBT provides end-to-end corporate travel management services, meetings, and booking solutions.

    Industries

    Travel & TourismTravel & Tourism / Hospitality

    Employee ratings

    279 reviews

    4.2/ 5

    Culture

    4.2

    Career growth

    3.2

    Work-life

    4.3

    Employees rate it well for

    Salary36Work Life Balance29Work Culture24Senior Management16Career Growth15

    Find them on

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