Quality Analyst - NHA(PMJAY) - Delhi
National Institute for Smart Government · Delhi · onsite · Posted 71d ago
₹7.0L - ₹11.0L PA5–7 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
JD - Quality Analyst
Graduate with discipline
5-7 years of experience
- Audit at least 30 calls (average) per day.
- Ensure calls meet with prescribed quality standards and share daily, weekly, and monthly reports.
- Monitor and report incorrect responses.
- Assist with the definition of quality service standards.
- Conclude observations and share the same with concerned teams in a time bound manners.
- Any other assignment/responsibility given by NHA
Sourced from naukri
Skills
Quality
About National Institute for Smart Government
National Institute for Smart Government
Management Consulting
700
employees
2002
24 years old
Delhi
India
₹14.5L PA avg
Avg at National Institute for Smart Government
₹7L – ₹11L PA
This role
About
The National Institute for Smart Government provides e-governance consulting services to Central and State Governments to make the lives of citizens better.
Industries
Management ConsultingConsulting
Employee ratings
10 reviews
3.6/ 5
Culture
2.7
Career growth
1.8
Work-life
2.5
Employees rate it well for
Work-Life Balance39Overall Company36
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