Quality Analyst -Mumbai

Policybazaar is looking out for Call Quality Analysts. (Call Auditing)

Designation - Quality Analyst/ Sr. Quality Analyst
Job location- Mumbai
Salary Range - 3LPA - 5.5LPA
Experience - 1+ Years

6 DAYS

Role Description
This is a full-time on-site role as a Call Quality Analyst at Policybazaar.com in Mumbai. The role involves monitoring, evaluating, and providing feedback on call interactions to ensure quality standards are met.

Qualifications
Excellent verbal and written communication skills
Strong attention to detail and analytical skills
Experience in sales
Knowledge of quality assurance processes and tools
Ability to work in a fast-paced environment and meet deadlines
Proficiency in Microsoft Office suite
Minimum of a high school diploma or equivalent, Bachelor's degree preferred.

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