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Job Requirements

Essential skills and qualities of an ideal healthcare Quality Analyst in Mumbai:

Bachelor s degree or equivalent, preferably in a healthcare-related field.
Proficiency in English and at least two or three additional languages from the following: Tamil, Telugu, Malayalam, and Kannada.
Exceptional communication skills with a proven ability to mentor and coach others effectively.
Strong presentation skills and a natural inclination toward working with people.
Minimum of two years of experience in Quality Assurance.
Proficient in MS Office with a solid understanding of basic Excel formulas.
Skilled in conducting call audits and providing feedback within a 24-hour timeframe.
Strong analytical abilities for daily analysis of audit findings and reporting to internal stakeholders.
Experience in conducting compliance audits to ensure process adherence and health.
Dedication to weekly learning sessions to continuously enhance personal knowledge and skills.
Capable of performing daily dip checks to drive and maintain performance standards.

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