BENGALURU · FULLTIME
QI Engineer
Zensar Technologies
Bengaluru · onsite · Posted 44d ago
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Undisclosed8–13 yrsfulltimeBengaluru
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Section · 01
About this role
Job Summary
We are seeking a detail-oriented and analytical Quality Improvement (QI) Engineer to drive continuous improvement initiatives across products, processes, and services. The ideal candidate will identify quality gaps, analyze performance metrics, implement corrective and preventive actions, and collaborate with cross-functional teams to enhance operational efficiency and customer satisfaction.
Qualifications
- Bachelors degree in Engineering, Quality Management, Industrial Engineering, or related field.
- 3+ years of experience in Quality Engineering, Process Improvement, or Continuous Improvement roles.
- Six Sigma Green Belt/Black Belt certification is preferred.
- Experience with quality management and process improvement tools.
- Knowledge of Agile and DevOps practices.
- Experience with quality dashboards and reporting tools such as Power BI, Tableau, or Excel.
- Familiarity with ISO 9001, CMMI, or industry-specific quality standards.
- Experience in process automation and digital transformation initiatives.
- Defect Reduction Rate
- Process Efficiency Improvement
- First Pass Yield (FPY)
- Customer Satisfaction Score (CSAT)
- Audit Compliance Score
- CAPA Closure Effectiveness
- Cost of Quality Reduction
- Continuous Improvement Benefits Realized
3 to 8 Years (can be adjusted based on project requirements)
Location Bangalore / Hyderabad / Chennai / Pune
Employment Type Full-Time
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Key Responsibilities
- Lead quality improvement initiatives using continuous improvement methodologies.
- Analyze process performance, quality metrics, and defect trends to identify improvement opportunities.
- Conduct root cause analysis (RCA) and implement corrective and preventive actions (CAPA).
- Develop and maintain quality standards, procedures, and documentation.
- Collaborate with engineering, operations, product, and business teams to improve process efficiency.
- Monitor key quality indicators (KPIs) and prepare quality performance reports.
- Facilitate audits, inspections, and compliance assessments.
- Perform risk assessments and recommend mitigation strategies.
- Drive Lean, Six Sigma, Kaizen, and continuous improvement initiatives.
- Ensure adherence to organizational quality standards and regulatory requirements.
- Provide training and guidance on quality processes and best practices.
- Support customer issue resolution by identifying root causes and implementing sustainable solutions.
- Strong understanding of Quality Management Systems (QMS).
- Experience with Root Cause Analysis (RCA), CAPA, FMEA, and Process Mapping.
- Knowledge of Lean, Six Sigma, Kaizen, and Continuous Improvement methodologies.
- Proficiency in data analysis and quality reporting tools.
- Strong analytical and problem-solving skills.
- Experience with statistical analysis and quality control techniques.
- Excellent communication and stakeholder management skills.
- Ability to work in cross-functional and agile environments.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Section · 02
Skills
CSATAutomationDevopsAgileKaizensigmaauditscmmiCAPAMappingFMEATableauoperationscompliance
Section · Company
About Zensar Technologies
Zensar Technologies
IT Services & Consulting
10.0k+
employees
2001
25 years old
Pune, Maharashtra
India
About
Zensar is a global organization that conceptualizes, builds, and manages digital products through experience design, data engineering, and advanced analytics for leading companies.
Industries
IT Services & Consulting
Employee ratings
2,994 reviews
3.7/ 5
Culture
3.5
Career growth
3.0
Work-life
3.8
Employees rate it well for
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