Qdigi- HHP Engineer - GOA 5 days ago

Company: Qdigi Services

Position: HHP Engineer

Location: Goa

Department: Service Operations

Job Summary

Qdigi Services is looking for a technically skilled and customer-focused HHP Engineer to handle service and technical support for Home & Personal/Consumer Electronics products. The candidate will be responsible for diagnosing product issues, carrying out repairs, resolving customer complaints, and ensuring timely service delivery.

Key Responsibilities

• Diagnose and troubleshoot technical issues in HHP/consumer electronics products.
• Attend customer service requests and resolve technical complaints within defined TAT.
• Conduct installation, inspection, repair, and maintenance activities as required.
• Perform root cause analysis for recurring product issues.
• Ensure proper usage of tools, equipment, and spare parts during service.
• Maintain accurate service reports, job sheets, and required documentation.