PANAJI · FULLTIME
Qdigi- HHP Engineer - GOA 46 days ago
OnsiteGo
Panaji · onsite · Posted 3d ago
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Section · 01
About this role
Company: Qdigi Services
Position: HHP Engineer
Location: Goa
Department: Service Operations
Job Summary
Qdigi Services is looking for a technically skilled and customer-focused HHP Engineer to handle service and technical support for Home & Personal/Consumer Electronics products. The candidate will be responsible for diagnosing product issues, carrying out repairs, resolving customer complaints, and ensuring timely service delivery.
Key Responsibilities
Position: HHP Engineer
Location: Goa
Department: Service Operations
Job Summary
Qdigi Services is looking for a technically skilled and customer-focused HHP Engineer to handle service and technical support for Home & Personal/Consumer Electronics products. The candidate will be responsible for diagnosing product issues, carrying out repairs, resolving customer complaints, and ensuring timely service delivery.
Key Responsibilities
- Diagnose and troubleshoot technical issues in HHP/consumer electronics products.
- Attend customer service requests and resolve technical complaints within defined TAT.
- Conduct installation, inspection, repair, and maintenance activities as required.
- Perform root cause analysis for recurring product issues.
- Ensure proper usage of tools, equipment, and spare parts during service.
- Maintain accurate service reports, job sheets, and required documentation.
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Section · 02
Skills
diagnosing product issuesRoot Cause Analysis
Section · Company
About Onsitego
OnsiteGo
Internet
1.4k+
employees
2010
16 years old
Mumbai, Maharashtra
US
₹8.1L PA avg
Avg at Onsitego
About
Onsitego is India’s leading device-care provider and offers Extended Warranty, Damage Protection, AMC Plans, and On-Demand Repair Services. We cover all electronic devices and home appliances.
Industries
Internet
Employee ratings
10 reviews
3.9/ 5
Culture
2.7
Career growth
2.6
Work-life
3.0
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