QC HEAD _ Jewellery AND Diamonds _LEADERSHIP ROLE

Head Quality Control (Must : Jewellery & Diamonds- Solitaires)

Location: Prabhadevi, Mumbai
Department: Quality Control
Experience: 15+ Years

Education: GIA/ IGI Certification or experienced

Job Summary
Lead the overall Quality Control function for Jewellery, Diamonds & Solitaires, ensuring international quality standards, grading accuracy, robust QC systems, process compliance and continuous improvement across manufacturing operations.

Key Responsibilities

• Lead Solitaire & Diamond grading and quality assessment as per international standards and 4Cs.
• To Lead and Establish grading protocols and ensure grading accuracy and consistency.
• Lead Jewellery QC across manufacturing, finishing, workmanship and final inspection.
• Develop and implement SOPs, QC checkpoints, inspection systems and quality audits.
• Drive reduction in rejection, rework, defects and customer complaints.
• Establish QC KPIs, MIS dashboards and quality performance reporting.
• Ensure calibration, documentation, traceability and compliance of QC processes.
• Lead, train and develop the QC team and build a quality-driven culture.
• Work closely with Production, Merchandising, Procurement, Sales and PD and Design teams.
• Drive Root Cause Analysis (RCA), Corrective & Preventive Actions (CAPA) and continuous improvement.

Candidate Profile

• Graduate in Gemology, Jewellery Design, Engineering or related field; Gemology certification preferred.
• GIA Graduate Gemologist (GG), IGI or equivalent qualification preferred.