QA Systems Admin Analyst

Opportunity with SGS India for the position of QA Systems Admin Analyst | Location - Vikhroli (Full-Time Contractual Role)

Interested candidates kindly share your updated CV on [email removed]

Background:

Diploma or Bachelors degree in Food Technology, Microbiology, Biotechnology, Chemistry, Laboratory Technology, Life Sciences, or related disciplines. Candidates with vocational or technical education backgrounds and experience in QA administration, supplier coordination, compliance documentation, or laboratory support are encouraged to apply.

Experience Level:

Junior level: 1-3 years of experience in QA administrative, finance support, coordination, or operational support roles.

Previous experience in FMCG, Food & Beverage, Shared Services, or Pharmaceutical industries is an advantage.

Main Responsibilities:

1) Support the EMEA RBI QA team with administrative and operational activities related to supplier quality management and QA systems processes.

2) Manage and coordinate supplier and franchisee (FZEE) general enquiries received through the shared QA EMEA mailbox, ensuring timely responses and proper assignment to relevant team members.

3) Administer supplier access to the SPEQ platform, including user setup, access management, and support for supplier onboarding activities.

4) Maintain and update supplier information and documentation within internal systems and platforms to ensure data accuracy and compliance.

5) Review and verify supplier documentation related to raw material approvals, GFSI certifications, and sustainability requirements in line with company standards.

6) Support QA Compliance activities by tracking open actions, following up with suppliers, and ensuring timely completion of required documentation and corrective actions.

7) Provide administrative support for supplier invoicing processes, including invoice preparation, validation, submission follow-up, and payment tracking for fees associated with RBI services and SGS entities.

8) Maintain and organize digital records, shared drives, trackers, and documentation repositories to ensure accurate and accessible information management.

9) Coordinate with internal stakeholders across functions and regions to support administrative workflows, reporting activities, and process tracking.

10) Support the preparation of reports, trackers, presentations, and operational documentation as required by the QA team.

11) Ensure accuracy, confidentiality, and proper filing of business documents and records in compliance with company standards and internal procedures.

12) Assist with ad hoc administrative tasks and continuous improvement initiatives within the QA Systems and Compliance team.

Skills Required:

• Strong organizational and administrative skills with attention to detail.
• Proficient in Microsoft Office applications, especially Excel, PowerPoint, Outlook, and Teams.
• Ability to organize and maintain digital files, folders, trackers, and shared documentation platforms efficiently.
• Good communication skills in English (spoken and written).
• Ability to interact professionally with internal and external stakeholders.
• Strong analytical, problem-solving, and follow-up skills.
• Ability to manage multiple tasks and prioritize workload effectively in a fast-paced environment.
• Process-oriented mindset with ability to follow standard procedures accurately.
• Fast learner, proactive, flexible, and resourceful.
• Demonstrates accountability, reliability, and commitment to delivering quality work.
• Ability to work independently while maintaining strong collaboration within the team.
• High level of professionalism, confidentiality, and integrity.