QA Lead

Our Mission

At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you’re ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you’re in the right place.

Who We Are

In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us!

We believe collaboration thrives in person. That’s why most of our teams work from the office full time, with flexibility when it’s needed. This model supports real-time problem-solving, stronger relationships, and the kind of precision that drives great outcomes. Job Summary

Lead quality engineering for the IGA Connectors team, responsible for building a scalable connector framework and out-of-the-box (OOTB) integrations with enterprise systems (SaaS apps, directories, HR systems, On-Prem systems). You will drive automation, and ensure high-quality delivery of API-driven, integration-heavy components in a cloud-native SaaS environment.

Key Responsibilities Drive shift-left and automation first practices

Commit to the quality of all released content

Take an active role in process inspection and continuous improvement

Plan, define, and execute tests as part of team QA related activities

Maintain and prioritize open issues and bugs to ensure effective tracking and resolution

Define and execute testing for OOTB connectors, ensuring seamless integration with external systems

Validate end-to-end identity flows: provisioning, reconciliation, entitlement sync, and JML (joiner-mover-leaver) scenarios

Lead API and contract testing (REST APIs, webhooks, schema validation, error handling, throttling)

Design and build automation frameworks and test utilities, including mocks/simulations for external systems

Ensure data integrity and mapping accuracy across source and target systems

Test for scale, performance, and resilience (bulk operations, retries, partial failures, outages)

Integrate QA into CI/CD pipelines and DevOps workflows, enforcing quality gates

Perform deep debugging, log analysis, and root cause investigation across distributed systems

Collaborate closely with engineering, product, and platform teams to drive a quality-first mindset

Qualifications

5+ years experience as a QA Lead

10+ years in QA with strong focus on API and integration testing

Hands-on experience with test automation (Robot, Python or similar)

Experience testing SaaS platforms, distributed systems and On-Premise systems

Strong understanding of REST APIs, data validation, and system-level testing

Solid knowledge of QA methodologies, SDLC, and Agile practices

Proactive mindset and a passion for excellence and continuous improvement

Curiosity and self-learning skills; ability to collaborate cross-functionally

Soft skills: Excellent time management and ability to deliver high-quality results on schedule

Proactive by nature; internal drive for excellence and improvement

Team player

Ability to work alone

Capability to manage task priority effectively

Fluent in English

Preferred Qualifications Experience in IGA/IAM or identity security domain

Familiarity with SCIM, LDAP, OAuth, SAML

Experience testing connectors, middleware, or integration platforms

Exposure to cloud platforms (AWS) and CI/CD tools

Exposure to observability platforms like Datadog 

Success Metrics High-quality, reliable connector framework and integrations

Strong automation coverage with minimal defect leakage

Scalable QA processes enabling faster connector onboarding and releases

Reduced time to detect, debug, and resolve integration issues

Our Commitment

We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at   [email removed] .

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.