QA Lead - Salesforce CPQ/Revenue Cloud

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a QA Lead – Salesforce CPQ\Revenue Cloud to join our team in Bangalore, Karnataka, India. QA Lead – Salesforce CPQ\Revenue Cloud

Role Overview Owns the test strategy and quality assurance process across all phases of the migration, ensuring the RCA solution meets functional, integration, and performance requirements before go-live.

Key Responsibilities

• Define and own the overall test strategy covering SIT, UAT, regression, integration, and performance testing
• Build and maintain a test plan aligned to the project timeline and go-live criteria
• Write detailed test cases from functional specifications and user stories produced by the BA
• Manage test environments in coordination with the architect and developer team
• Execute and coordinate SIT; track defects, manage triage, and verify fixes
• Facilitate UAT with business stakeholders — schedule sessions, provide test scripts, capture results
• Maintain defect log in JIRA or equivalent; report defect trends and quality metrics to the PM
• Define and execute regression test suite for each release and patch
• Validate data migration outputs — completeness, accuracy, and referential integrity
• Produce go/no-go quality report ahead of each cutover milestone

Required Skills & Experience

• 5+ years QA experience on Salesforce or enterprise CRM projects
• Experience with Salesforce test automation tools (Selenium, Provar, Copado Robotic Testing, or similar)
• Experience testing CPQ, quoting, or order management processes
• Strong test case writing skills — able to derive test scenarios from complex business rules
• Defect management experience in JIRA or equivalent
• Familiarity with Salesforce sandbox management and data seeding
• Experience coordinating UAT with non-technical business users

Nice to Have

• ISTQB certification or equivalent
• Prior QA involvement on a CPQ-to-RCA or CPQ-to-Vlocity migration
• Performance testing experience on Salesforce (large quote/order volume scenarios)

Soft Skills

• Detail-oriented with a low tolerance for ambiguity in test coverage
• Comfortable pushing back on go-live readiness when quality criteria are not met
• Clear communicator — able to translate defect trends into business risk language for the PM and stakeholders
• Collaborative with developers during defect triage without losing objectivity

About NTT DATA NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D. Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact\-us. NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact\-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.